Booking Conditions
1501 Adventures - Booking Conditions
1. Reservation and Payments
To book a trip with 1501 Adventures, a deposit of 20% euros is required. This deposit secures your reservation spot and must be paid upon confirmation. Full payment for the trip must be made 60 days prior to the trip start date. If the reservation is made within 60 days of the departure date, the full amount is due at the time of booking. Deposit payment can be done by bank transfer to this bank account:
BANK: CAIXABANK
IBAN: ES12 2100 6763 1402 0015 2474
BIC: CAIXESBBXXX
NAME: El Hierro Experience, S.L.
2. Confirmation
Once we have received your deposit and the availability of the trip has been confirmed, we will send you a Booking Confirmation by email. This confirmation will include all relevant details of your trip, including the contracted services, itinerary, and payment terms. Please review the confirmation carefully to ensure that all details are correct. If you notice any discrepancies, contact us within 48 hours of receiving the confirmation
3. Final Registration
To complete your final registration, you must send us the registration forms and liability release form completed and any additional required documentation, such as a copy of your passport, travel insurance, and any relevant medical information, 60 days before the trip departure date. Failure to submit this documentation may result in the cancellation of your booking without a refund.
4. Cancellation / Refund Policies
Cancellations must be made in writing and will be subject to the following cancellation charges:
| Cancellation (days prior to the trip) | Amount not refunded in case of cancellation (% of total) |
|---|---|
| 121 Days or more | 10% of the total |
| 120 – 61 Days | 15% of the total |
| 60 – 31 Days | 50% of the total |
| 30 Days or less | 100% of the total |
1501 Adventures reserves the right to cancel any trip due to unforeseen circumstances or insufficient enrollment. In this case, a full refund or the option to transfer the deposit to another travel date will be offered. No refunds will be provided for unused services during the trip, such as excursions, meals, or transfers.
5. Insurance
In compliance with Spanish regulations, 1501 Adventures holds a civil liability insurance and a surety insurance, which ensure the protection of our clients and the proper management of the services we offer. These insurances are a fundamental part of our commitment to the safety and satisfaction of our travelers.
Travel Insurance Recommendation
In addition to the aforementioned insurances, we strongly recommend that all our travelers purchase private travel insurance that covers a wide range of eventualities. Travel insurance can provide additional protection in case of cancellations, delays, medical emergencies, loss of luggage, and other unforeseen events that may arise during your trip
Travel insurance is an essential tool to ensure the peace of mind and safety of travelers, and it can be especially useful in unexpected situations that could affect your experience. It is the responsibility of each traveler to ensure they have adequate coverage that meets their specific needs.
For any inquiries regarding insurance or specific recommendations, please do not hesitate to contact us.
“1501 Adventures” is committed to ensuring the well-being of our clients and providing them with the best travel experience possible.
Important Note:
We recommend that you carefully read all our Booking Conditions and ensure that you understand them before making any payment. For any inquiries or clarifications, please do not hesitate to contact us at Phone: +34 649675148 (Borja) / +34 61304399 (Jorge), email: info@1501adventures.com 1501 Adventures reserves the right to modify these terms at any time without prior notice.