Privacy Policy

Privacy Policy

El Hierro Experience, S.L., located at CALLE CHARCANTON 19, Pinar de El Hierro, CP: 38914, Santa Cruz de Tenerife, with Tax ID B44884898, guarantees the protection and confidentiality of personal data provided by users, in compliance with the General Data Protection Regulation (GDPR) and other applicable regulations.

Data Controller

Purpose of Data Processing

Personal data provided by users will only be used for the following purposes:

  1. Managing user requests for information or services.
  2. Sending communications related to the services offered, provided prior consent has been given.
  3. Complying with applicable legal obligations.

Legal Basis

The processing of personal data is based on:

  1. User consent, given when completing contact or subscription forms.
  2. Contract performance, when required to deliver a requested service.
  3. Legal compliance, applicable to the data controller.

User Rights

Users have the right to:

  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when it is no longer needed for the purposes collected.
  • Object to the processing of their data or request its limitation.
  • Transfer their data to another data controller.

To exercise these rights, users can contact elhierroexperience@gmail.com, specifying their request and attaching a copy of an identity document.

Data Retention

Personal data will be retained as long as necessary to fulfill the purposes for which it was collected and for the legally required retention periods.

Data Security

The Company adopts technical and organizational measures to ensure the security and confidentiality of personal data, preventing its loss, unauthorized access, or alteration.

Changes to the Privacy Policy

The Company reserves the right to modify this Privacy Policy to adapt it to legal or functional changes. Users are encouraged to review it periodically.